PinnedPublished inUX CollectiveThe AI revolution for businesses and the customer experienceAfter scouring the web and experimenting with numerous AI tools I am sharing my predictions for 2030 and beyond.Apr 11, 2023Apr 11, 2023
PinnedPublished inUX CollectiveBiden’s first 100 days: What it means for digital transformationJoe Biden has been president for 100 days and he’s getting to work implementing the changes his campaign signalled across the digital…Apr 30, 2021Apr 30, 2021
AI toolsHere is a list of AI tools I copied and pasted from Social Media into this ‘scratch pad’. This list will be updated in due course:Apr 10, 2023Apr 10, 2023
Published inCyber-DuckHow to comply and exceed FCA Consumer Duty standards with Service Design thinkingThe FCA, regulator for c.50,000 financial services and markets in the UK, published a finalised Consumer Duty paper in July 2022 bringing…Dec 5, 2022Dec 5, 2022
Can asynchronous UX teams deliver in the ‘hybrid’ world?It’s the start of Q2 and 13 months since we switched to full remote, asynchronous working. In that time, the Cyber-Duck team has grown by…Apr 12, 2021Apr 12, 2021
Phishing attacks: Watch out for these four red flagsRecently, we’ve been on the receiving end of several phishing attacks. Thanks to the vigilance of our Ducks, none have yet succeeded.Feb 11, 2021Feb 11, 2021
Published inUX CollectiveUX takeaways from Tesla’s Model 3 interfacePrior to the Moodel 3 test drive I was both fascinated and nervous about its new iPad large screen which replaced traditional controls.Nov 28, 20202Nov 28, 20202
F*** off COVID-19 — Stability, growth and togetherness to build a digital futureIt has been 4 weeks since we instructed the team to work from home. At Cyber-Duck we temporarily closed down our Farringdon and Elstree &…Apr 9, 2020Apr 9, 2020
Where to start with a content migration planIn this article I will share some tips on how to start with content migration.Jul 26, 2018Jul 26, 2018
We’re All Digital Now — How can brands and agencies survive?When I first started Cyber-Duck 13 years ago, I couldn’t imagine just how much the world would change and just how pervasive digital would…Jul 4, 2018Jul 4, 2018