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Danny Bluestone

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Danny Bluestone
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UX Collective

The AI revolution for businesses and the customer experience

After scouring the web and experimenting with numerous AI tools I am sharing my predictions for 2030 and beyond.

16 min readApr 11, 2023

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A Robot Duck in a suit presenting this topic “An AI revolution for businesses and the customer experience”. The robot duck is standing in front of a business person with other people behind the person. On the screen behind the robot duck are blury digitised drawings on a white board.

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Danny Bluestone
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UX Collective

Biden’s first 100 days: What it means for digital transformation

Joe Biden has been president for 100 days and he’s getting to work implementing the changes his campaign signalled across the digital…

9 min readApr 30, 2021

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President Joe Biden

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Danny Bluestone

AI tools

Here is a list of AI tools I copied and pasted from Social Media into this ‘scratch pad’. This list will be updated in due course:

2 min readApr 10, 2023

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Danny Bluestone
in
Cyber-Duck

How to comply and exceed FCA Consumer Duty standards with Service Design thinking

The FCA, regulator for c.50,000 financial services and markets in the UK, published a finalised Consumer Duty paper in July 2022 bringing…

10 min readDec 5, 2022

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Am overarching pyramid diagram showing the Consumer overarching principle

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Danny Bluestone

Can asynchronous UX teams deliver in the ‘hybrid’ world?

It’s the start of Q2 and 13 months since we switched to full remote, asynchronous working. In that time, the Cyber-Duck team has grown by…

11 min readApr 12, 2021

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The Black Swan Pub

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Danny Bluestone

Phishing attacks: Watch out for these four red flags

Recently, we’ve been on the receiving end of several phishing attacks. Thanks to the vigilance of our Ducks, none have yet succeeded.

3 min readFeb 11, 2021

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Phishing attacks: Watch out for these four red flags

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Danny Bluestone
in
UX Collective

UX takeaways from Tesla’s Model 3 interface

Prior to the Moodel 3 test drive I was both fascinated and nervous about its new iPad large screen which replaced traditional controls.

9 min readNov 28, 2020

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Photo of the Model 3 infotainment system at night with a house behind it

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Danny Bluestone

F*** off COVID-19 — Stability, growth and togetherness to build a digital future

It has been 4 weeks since we instructed the team to work from home. At Cyber-Duck we temporarily closed down our Farringdon and Elstree &…

5 min readApr 9, 2020

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F*** off COVID-19 — Stability, growth and togetherness to build a digital future

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Danny Bluestone

Where to start with a content migration plan

In this article I will share some tips on how to start with content migration.

3 min readJul 26, 2018

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Where to start with a content migration plan

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Danny Bluestone

We’re All Digital Now — How can brands and agencies survive?

When I first started Cyber-Duck 13 years ago, I couldn’t imagine just how much the world would change and just how pervasive digital would…

10 min readJul 4, 2018

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We’re All Digital Now — How can brands and agencies survive?

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Danny Bluestone

Danny Bluestone

My first word was 'button' and I have been pressing them ever since! Founder of Cyber-Duck, a UK Digital Transformation Agency that loves Service Design and UX

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